Shipping Policy


Our goal is to offer you the best and fastest shipping service, no matter where you live. We deliver to hundreds of customers every day, and we strive to provide you with services of the highest level.

Order Processing
All orders will be processed within 1-3 business day after full payment is received. The tracking number will be updated as soon as it's available and be sent to our Upgrow Members. So We strongly suggest you register as a Upgrow Member. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

Shipping Rate

Shipping Method  Rate Delivery Time

Free Shipping( On order > = 49.99€ )

Free Shipping

UK/DE 7-25 Days
US 10-25 Days 

Standard 4.99€ UK/DE 7-15 Days
US 10-20 Days



UK/DE 5-15 Days
US 5-15 Days

1. Customs fee not included. Please be noted that Express shipping from China to some countries might result in customs fee.
2. US shpping does not include Alaska, Hawaii and Puerto Rico area. P
lease contact us for detailed shipping fee.
3. Due to the influence of COVID-19 Time the delivery time will be extended, please understand. 

Shipping Address:

  • UK: 115 Worship Street, London, London,EC2A 2BA

Due to Covid-19 pandemic, we have experienced some unexpected delay for some specific regions like PR, alaska, hawaii etc, so the shipment may take longer than usual.